Last updated: June 2025
FUEsion Hair Clinics ("FUEsion," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us in any way. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
We collect information you voluntarily provide when you:
This information may include your name, email address, phone number, mailing address, date of birth, gender, medical history relevant to hair restoration, photographs or images you submit, payment information, and any other information you choose to provide.
When you visit our website, we may automatically collect:
We may receive information about you from third-party sources, including social media platforms, referral partners, review sites, and analytics providers, where you have chosen to interact with us through those channels.
We use the information we collect to:
We will only use your personal information for the purposes for which it was collected, unless we reasonably consider we need to use it for another compatible purpose.
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
We share information with trusted third-party service providers who assist us in operating our website, processing payments, sending communications, and delivering our services. These providers are contractually obligated to protect your information and use it only as directed by us.
Where necessary to provide your requested medical or surgical services, we may share relevant health information with licensed medical professionals involved in your care.
We may disclose your information if required to do so by law or in response to valid legal requests, such as a court order or government inquiry, or when we believe disclosure is necessary to protect the rights, property, or safety of FUEsion, our patients, or others.
In the event of a merger, acquisition, reorganisation, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.
Our website uses cookies and similar tracking technologies to enhance your experience, analyse site traffic, and deliver targeted content. Cookies are small data files stored on your device.
You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our website. By continuing to use our website, you consent to our use of cookies in accordance with this policy.
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Medical and clinical records are retained in accordance with applicable healthcare regulations and licensing requirements.
When your information is no longer needed, we will securely delete or anonymise it.
Depending on your location, you may have the following rights regarding your personal information:
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.
We implement industry-standard technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption, secure data storage, access controls, and regular security assessments.
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you share information with us at your own risk.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will take steps to remove that information.
Our website may contain links to third-party websites, including social media platforms and partner sites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our website following any changes constitutes your acceptance of the updated policy.
Our SMS service is supported on most major U.S. carriers including AT&T, T-Mobile, Verizon, Sprint, and others. Carriers are not liable for delayed or undelivered messages.
We collect your mobile phone number solely for the purpose of sending you the text messages described above. Your phone number will not be shared with third parties for their marketing purposes. We may use third-party service providers (such as Twilio) to deliver messages on our behalf, subject to their privacy policies.
By providing your phone number and checking the SMS consent box on our forms, you expressly agree to receive text messages from FUEsion Hair Clinics at the number provided. Consent is not a condition of purchase or service. You may receive services from us without agreeing to receive text messages.
For help or questions about our text messaging program, reply HELP to any message, or contact us at [email protected] or (470) 868-2468.
After opting out, you will receive one final confirmation message. You will no longer receive text messages from us unless you re-subscribe.
You may opt out of receiving text messages at any time by:
Message and data rates may apply. Standard messaging rates from your wireless carrier apply to all text messages sent and received. FUEsion Hair Clinics is not responsible for any charges incurred from your mobile carrier.
Message frequency varies based on your interactions with our services. Typically, you may receive 2–8 messages per month depending on your appointment schedule and communication preferences.
We may send you SMS text messages regarding:
When you provide your phone number and consent to receive text messages from FUEsion Hair Clinics, the following terms apply:
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
This Privacy Policy applies to FUEsion Hair Clinics and all affiliated clinic locations. By using our website or services, you acknowledge that you have read and understood this Privacy Policy.